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Customers
who purchase WHITESPA product
for personal, family, and
commercial use can rely
upon our guarantee which
covers all manufacture imperfection.
However, we do not take
responsibility for damages,
defects or failures caused
by delivery accident, misuse,
fire and act of God. Also,
we cannot give guarantee
when customers deliberately
change or modify the products
for their own and when they
do not follow the instructions.
We provide warranty exclusively
for the customers with registered
cards. |
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The
materials of the tub and
manufacture faults have
a two-year guarantee. Motors
and pumps for 5 years and
parts such as jets for 5
years for parts only. If
faulty parts are found they
will be repaired
or replaced free of charge.
We have the exclusive right
to give a guarantee on our
products and
we are not responsible for
any dealers, wholesalers,
retailers, or contractors
unless they have official
delegation from us.
Warranty coverage begins
on the date the unit was
originally purchased by
the user. |
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Our
warranty includes repair
or replacement of faulty
parts and excludes labor
costs, delivery costs, removal
costs and re-installment
costs. Also, faults incurred
by water, damage of circulation
system, removal and re-installment
due to the change in real
estate are excluded. Especially
for whirlpool products,
we do not give a guarantee
on return products because
of color change in special
metal materials. Cautions
stated in the literature
should be exercised at all
times;
otherwise warranty will
not be effective. |
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